Is this the right Apprenticeship for you? If you have a friendly attitude, excellent communication skills and can thrive under pressure, then a Customer Service apprenticeship may just be for you. It's a fantastic way to develop and improve your customer service skills. You'll gain the skills, knowledge and experience needed to work in a customer-focused role. This Level 2 Customer Service apprenticeship is specifically designed if you’re a school leaver aged 16-19.
Name: VTCT Level 2 Diploma in Customer Service (QCF) Qualification title: VTCT Level 2 Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Assessment is competence based and is conducted mainly in the workplace. Assessment methods include observation, assignments, oral questionning, tests and the production of a portfolio of evidence. Awarding - Created 20160706 15:09:36 Updated 20160707 14:51:01
No equipment is required - all products and resources wil be supplied by Dimensions Training Solutions Equipment required No equipment is required - all products and resources wil be supplied by Dimensions Training Solutions
DIMENSIONS TRAINING SOLUTIONS
info@dimensionsltd.co.uk
01142 993 445
http://www.dimensions-training-solutions.com
Dimensions House
Langdale Road
Town:
BARNSLEY
County:South Yorkshire