Certificate in Contact Centre Operations (QCF)

UPDATED 20160706 07:31:03

A Contact Centre L2 Apprenticeship is a great opportunity to learn new skills and gain a recognised qualification if you're looking to improve your prospects. You'll still receive the same salary and holiday allowance so you don't need to worry about changes to your contract of work. We offer Apprenticeships in business administration, customer service, health and social care, team leading, management, recruitment, employment related services plus many more.

Course information

Name: Certificate in Contact Centre Operations (QCF) Qualification title: NVQ Certificate in Contact Centre Operations (QCF) Qualification type: NVQ and relevant components Assessment On-site assessment. Awarding iCan Qualifications Limited Created 20160706 07:31:03 Updated 20160706 07:31:03

Entry requirements

None

Provider

EXCHANGE GROUP
info@apm-uk.co.uk
0121 450 8300
http://www.apm-uk.co.uk

Address

Westbourne Manor
17 Westbourne Road Town: Edgbaston County:Birmingham

Learning aims

Title: NVQ Certificate in Contact Centre Operations (QCF) Qualification: NVQ Certificate in Contact Centre Operations (QCF) Classification: Business, Administration and Law

Other courses

Writing with clarity Non regulated Community Learning provision, Business Management
RHG Consult Limited
Lincoln
Association of Accounting Technicians (AAT) Level 3 Diploma in Accounting Diploma in Accounting (QCF)
Tameside College
Ashton-Under-Lyne
Health Studies Pearson BTEC Level 3 Diploma
The Sandon School
Chelmsford
Functional Skills in Maths at Entry Level 3 Functional Skills qualification in Mathematics at Entry 3
Catch22 Charity Limited
London
EDI Dip In Retail Skills(Sales Professional) L3 Training Works Diploma in Retail Skills (Sales Professional) (QCF)
HIGHBURY COLLEGE,PORTSMOUTH
Portsmouth
Diploma in Education and Training - Evening Diploma in Education and Training (QCF)
WALTHAM FOREST COLLEGE
WALTHAMSTOW