Customer Service Advanced Level Apprenticeship

UPDATED 20161207 13:39:03

The Customer Service Level 3 Advanced Apprenticeship is ideal for individuals looking to take their first step into a more senior customer service role Benefits for individuals Develop your portfolio of essential customer service skills Take charge of your personal and professional development Get an in-depth understanding of what is expected of a customer service operative Get a recognised qualification for your personal development Benefits for employers Customer Service operative with proven competence in the role A broad selection of optional units to tailor the qualification to suit your organisations’ learning and development needs Build the skills appropriate to your business Promote a culture of organisational learning and development

Course information

Name: Customer Service Advanced Level Apprenticeship Qualification title: NVQ Diploma in Customer Service (QCF) Qualification type: Assessment Your knowledge and skills will be assessed against a set of performance standards. These standards are called learning outcomes. Your assessor will guide you through the programme and help you to gather evidence and develop your skills to assist you to prove your competency within your job role. From time to time you may need to visit either a college or test centre to complete the theory and other specialist training elements of your apprenticeship programme. Awarding Education Development International plc Created 20160624 07:09:51 Updated 20161207 13:39:03

Entry requirements

No formal requirements, however, an initial interview with the course assessor will determine your suitabliity to study at this level. Equipment required No formal requirements, however, an initial interview with the course assessor will determine your suitabliity to study at this level.

Provider

THE TRAINING & RECRUITMENT PARTNERSHIP LIMITED
info@trpltd.co.uk
020 8640 6662
http://www.trpltd.co.uk

Address

Worsfold House
CHURCH ROAD Town: Mitcham County:Surrey