Apprenticeship in Automotive Customer Advisor (Level 2)

UPDATED 20160520 11:30:22

Understanding Customer Service Within the Automotive Industry; Understand how to Communicate Effectively with Customers in the Automotive Industry; Understand how to Deliver Reliable Customer Service Within the Automotive Industry; Understand how to Use Dealer Management Systems (DMS) Relevant to the Automotive Industry; Understand how to Recognise and Deal With Queries, Requests and Problems in the Automotive Industry; Understand how to Develop Customer Service Relationships in the Automotive Industry; Health and Safety.

Course information

Name: Apprenticeship in Automotive Customer Advisor (Level 2) Qualification title: Apprenticeship in Automotive Customer Advisor Qualification type: Apprenticeship Assessment For each module you will need to complete coursework, written assignments, practical assessments, online tests and work-based observations. Awarding - Created 20160520 11:30:22 Updated 20160520 11:30:22

Entry requirements

None

Provider

CENTRAL COLLEGE NOTTINGHAM
Further Education
enquiries@centralnottingham.ac.uk
0115 914 6414
http://www.centralnottingham.ac.uk

Address

Maid Marian Way Town: Nottingham