Apprenticeship in Automotive Customer Advisor (Level 2)

UPDATED 20160520 11:30:22

Understanding Customer Service Within the Automotive Industry; Understand how to Communicate Effectively with Customers in the Automotive Industry; Understand how to Deliver Reliable Customer Service Within the Automotive Industry; Understand how to Use Dealer Management Systems (DMS) Relevant to the Automotive Industry; Understand how to Recognise and Deal With Queries, Requests and Problems in the Automotive Industry; Understand how to Develop Customer Service Relationships in the Automotive Industry; Health and Safety.

Course information

Name: Apprenticeship in Automotive Customer Advisor (Level 2) Qualification title: Apprenticeship in Automotive Customer Advisor Qualification type: Apprenticeship Assessment For each module you will need to complete coursework, written assignments, practical assessments, online tests and work-based observations. Awarding - Created 20160520 11:30:22 Updated 20160520 11:30:22

Entry requirements

None

Provider

CENTRAL COLLEGE NOTTINGHAM
Further Education
enquiries@centralnottingham.ac.uk
0115 914 6414
http://www.centralnottingham.ac.uk

Address

Maid Marian Way Town: Nottingham

Other courses

Dalcroze: music and movement
Non regulated SFA formula funded provision, Entry Level, Performing Arts, 13 to 20 hrs, PW B
CITY LIT
London
Advanced Apprenticeship in Healthcare Support Services
Diploma in Healthcare Support Services (QCF)
Derwentside College
Consett
Flower Arranging - Beginners
Non regulated Community Learning provision, Horticulture and Forestry
Kent Training and Apprenticeship Service / Kent Adult Education (Community Learning and Skills)
Sittingbourne
Makaton with Baby
BRITISH SIGN LANGUAGE
HAMPSHIRE COUNTY COUNCIL
WINCHESTER
Yoga for all abilities
Non regulated Community Learning provision, Sport, Leisure and Recreation
WALTHAM FOREST ADULT LEARNING SERVICE
LONDON
Subsidiary Diploma in Animal Management (QCF)
Subsidiary Diploma in Animal Management (QCF)
SHEFFIELD COLLEGE
SHEFFIELD