This is ideal if you are working in a customer service or customer care role within any type of business and want to gain a nationally recognised qualification. You receive guidance to build a portfolio to demonstrate your skills which will be assessed in College on an ongoing basis via online learning facilities. Observations will be carried out in the workplace so you will need to obtain your employer's agreement for these visits. Admission is by a short, informal discussion please phone 01274 327327 to register your interest.
Name: Customer Service Level 2 Diploma (NVQ) Qualification title: BTEC Diploma in Customer Service (QCF) Qualification type: NVQ and relevant components Assessment Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20160511 15:41:05 Updated 20160511 15:41:05
None
SHIPLEY COLLEGE
Further Education
enquiries@shipley.ac.uk
01274 327222
http://www.shipley.ac.uk
Victoria Road
Saltaire
Town:
Shipley
County:West Yorkshire
Title: BTEC Diploma in Customer Service (QCF) Qualification: BTEC Diploma in Customer Service (QCF) Classification: Business, Administration and Law