Introduction to Customer Service Entry Level 1 Award

UPDATED 20160510 15:53:58

Introduction to Customer Service Entry Level 1 Award - If you've ever thought about working in an office or call centre then a business administration course is a great starting point. At Nacro you can learn about dealing with customers, handling complaints and working as part of a team. You'll learn skills like: - handling phones and post - creating business documents - dealing with customers - handling complaints - doing business in a customerfriendly way

Course information

Name: Introduction to Customer Service Entry Level 1 Award Qualification title: Award for Introduction to Customer Service (QCF) Qualification type: Assessment Awarding City & Guilds of London Institute Created 20160510 15:53:58 Updated 20160510 15:53:58

Entry requirements

None

Provider

Nacro
michael.price@nacro.org.uk
0300 123 1889
http://www.nacro.org.uk

Address

46 Loman Street Town: London

Learning aims

Title: Award for Introduction to Customer Service (QCF) Qualification: Award for Introduction to Customer Service (QCF) Classification: Business, Administration and Law

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