Introduction to Customer Service Entry Level 3 Certificate - If you've ever thought about working in an office or call centre then a business administration course is a great starting point. At Nacro you can learn about dealing with customers, handling complaints and working as part of a team. You'll learn skills like: - handling phones and post - creating business documents - dealing with customers - handling complaints - doing business in a customerfriendly way
Name: Introduction to Customer Service Entry Level 3 Certificate Qualification title: Certificate for Introduction to Customer Service (Entry 3) (QCF) Qualification type: Assessment Awarding City & Guilds of London Institute Created 20160510 15:53:58 Updated 20160510 15:53:58
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Nacro
michael.price@nacro.org.uk
0300 123 1889
http://www.nacro.org.uk
46 Loman Street Town: London
Title: Certificate for Introduction to Customer Service (Entry 3) (QCF) Qualification: Certificate for Introduction to Customer Service (Entry 3) (QCF) Classification: Business, Administration and Law