Customer Service is the backbone of a good company, and people with good customer service skills are what every employer is after. Customer Service apprentices will usually work at the forefront of their employers business, making sure customers are dealt with in an effective and positive manner. You might be responsible for cash handling, offering advice, answering questions or dealing with complaints. These roles could be face-to-face, by written correspondence or on the telephone.
Name: NVQ Certificate in Customer Service (QCF) Level 2 Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment Awarding NCFE Created 20160407 14:04:26 Updated 20160407 14:04:26
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SOMERSET COLLEGE OF ARTS AND TECHNOLOGY
Further Education
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01823 366331
http://www.somerset.ac.uk
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Title: NVQ Certificate in Customer Service (QCF) Qualification: NVQ Certificate in Customer Service (QCF) Classification: Business, Administration and Law