Using Neuro Linguistic Programming to enhance your sales skills, this workshop will pay dividends with your customer relationships and show in your sales results. We will be covering a number of ways to engage customers and positively influence their buying decisions. At the end of the programme delegates will be able to: * Understand the psychology behind the purchasing decisions that customers make * Discover what sensory preferences are, and how these can be used in a sales environment * Explore how to build rapport and trust * Source alternative words to paint a picture and create an image * Examine your own and your customers body language * Practice new listening skills that will help you discover what your customer really wants This workshop is for everyone who wants to be more effective within their sales role. Once you have all the essential sales skills and structure then this is your next step to achieving more sales! * The psychology of buying * Product or customer focused * Sensory preferences * Rapport * Powerful words * Evocative language * Effective listening * Following the 8 steps * Mirroring body language * Personal action planning.
Name: ADVANCED SALES SKILLS Qualification title: Non regulated provision, Level 2, Administration Qualification type: Assessment Awarding Generic award - no awarding body Created 20160307 14:29:17 Updated 20160307 14:29:17
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Lancaster & Morecambe College
Further Education
info@lmc.ac.uk
01524 66215
http://www.lmc.ac.uk
Morecambe Road Town: Lancaster County:Lancashire
Title: Non regulated provision, Level 2, Administration Qualification: Non regulated provision, Level 2, Administration Classification: Business, Administration and Law