Do you want to learn about giving great customer service? This short award will teach you the basics of communication with customers and how to effectively deal with queries, problems and complaints.
Name: City and Guilds Level 1 Award in Customer Service Qualification title: Award in Customer Service (QCF) Qualification type: Assessment Online assessment Awarding City & Guilds of London Institute Created 20160225 12:00:37 Updated 20160225 12:00:37
If you choose to learn at one of our centres then you can use our computers free of charge. If you'd prefer not to learn at a centre then your computer will need to match certain specifications to run our courses. To understand more about the different specifications your computer will need to run our courses, visit http://wwwlearndirect.com/help/techspecs/. Equipment required If you choose to learn at one of our centres then you can use our computers free of charge. If you'd prefer not to learn at a centre then your computer will need to match certain specifications to run our courses. To understand more about the different specifications your computer will need to run our courses, visit http://wwwlearndirect.com/help/techspecs/.
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Title: Award in Customer Service (QCF) Qualification: Award in Customer Service (QCF) Classification: Business, Administration and Law