NVQ Diploma in Customer Service

UPDATED 20160218 14:29:41

The NVQ assesses your compentance in the industry and is assessed through visits to the workplace. There are various different units across all levels which available to choose from in order to individualise the course to suit your needs and job role. This froms the main part of the qualification.

Course information

Name: NVQ Diploma in Customer Service Qualification title: NVQ Diploma in Customer Service (QCF) Qualification type: Assessment Assessments: You will be assessed in a variety of ways; through direct observation, oral questioning, professional discussions, assignments and projects, written questions, case studies, and/or evidence of prior learning or attainment. All assessments are part of an on-going process and are collected to make up your evidence file which is your portfolio. Awarding iCan Qualifications Limited Created 20160218 14:29:41 Updated 20160218 14:29:41

Entry requirements

None

Provider

West Yorkshire Learning Providers
info@wylp.org.uk
01274 665454
http://www.wylp.org.uk

Address

Office 26
Bradford Chamber Business Park Town: Bradford County:West Yorkshire

Learning aims

Title: NVQ Diploma in Customer Service (QCF) Qualification: NVQ Diploma in Customer Service (QCF) Classification: Business, Administration and Law

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