The Apprenticeship will enhance current skills, communication and team work. Customer Service Advanced Apprenticeship is a 12 month programme. To complete this Apprenticeship the following requirements must be achieved - Diploma in Customer Service Level 3, Employment Rights and Responsibilities, English and Maths Functional Skills at Level 2.
Name: Advanced Apprenticeship in Customer Service (QCF) Qualification title: BTEC Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20160125 15:37:58 Updated 20160125 15:37:58
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Interserve Learning & Employment
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Title: BTEC Diploma in Customer Service (QCF) Qualification: BTEC Diploma in Customer Service (QCF) Classification: Business, Administration and Law