Certificate in Contact Centre Operations (QCF)

UPDATED 20160120 11:05:48

A Contact Centre L2 Apprenticeship is a great opportunity to learn new skills and gain a recognised qualification if you're looking to improve your prospects. You'll still receive the same salary and holiday allowance so you don't need to worry about changes to your contract of work. We offer Apprenticeships in business administration, customer service, health and social care, team leading, management, recruitment, employment related services plus many more.

Course information

Name: Certificate in Contact Centre Operations (QCF) Qualification title: NVQ Certificate in Contact Centre Operations (QCF) Qualification type: NVQ and relevant components Assessment On-site assessment. Awarding iCan Qualifications Limited Created 20160120 11:05:48 Updated 20160120 11:05:48

Entry requirements

None

Provider

APM
info@apm-uk.co.uk
0121 450 8300
http://www.apm-uk.co.uk

Address

Westbourne Manor
17 Westbourne Road Town: Edgbaston County:Birmingham

Learning aims

Title: NVQ Certificate in Contact Centre Operations (QCF) Qualification: NVQ Certificate in Contact Centre Operations (QCF) Classification: Business, Administration and Law

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