This course is for anyone who is working in a customer facing role and would like to develop their customer service skills. Some of the job roles that you could be doing whilst completing this qualification are: - Bank/building society customer adviser - Contact centre operator - Customer service adviser (Post Office) - Customer service assistant/manager - Hotel receptionist - Local government customer services officer - Medical receptionist
Name: Customer Service EDEXCEL NVQ Certificate Level 2 Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20160111 10:16:34 Updated 20160111 10:16:34
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Cornwall College
Further Education
enquires@cornwall.ac.uk
0845 2232567
http://www.cornwall.ac.uk
Customer Enquiries
Trevenson Road
Town:
REDRUTH
County:Cornwall
Title: NVQ Certificate in Customer Service (QCF) Qualification: NVQ Certificate in Customer Service (QCF) Classification: Business, Administration and Law