You will need to complete five mandatory units: - Lead a team to improve customer service - Develop productive working relationships with colleagues - Provide leadership for your team - Contribute to the control of resources - Maintain the health, hygiene, safety and security of the working environment. Optional units to choose from include: - Supervise reception services - Provide learning opportunities for colleagues - Contribute to the development of a wine list - Contribute to promoting hospitality services and products. You will be required to complete a set amount of units collecting credits for each one completed, once you have gained 37 credits you have passed this qualification.
Name: NVQ Level 3 Diploma in Hospitality Supervision and Leadership (QCF) Qualification title: NVQ Diploma in Hospitality Supervision and Leadership (QCF) Qualification type: Assessment Assessment of your skills by qualified assessors will take place in your working environment. The assessor will visit you on a regular basis and support with action plans to make sure you meet the awarding body criteria. All work is verified internally and externally. Awarding City & Guilds of London Institute Created 20160104 08:27:24 Updated 20160104 08:27:24
Once enrolled you will have free access to our Library and Cengage E-Books. Equipment required Once enrolled you will have free access to our Library and Cengage E-Books.
Peterborough Regional College
Further Education
information@peterborough.ac.uk
0845 8728722
http://www.peterborough.ac.uk
Park Crescent Town: Peterborough County:Cambridgeshire
Title: NVQ Diploma in Hospitality Supervision and Leadership (QCF) Qualification: NVQ Diploma in Hospitality Supervision and Leadership (QCF) Classification: Retail and Commercial Enterprise