Customer Service Apprenticeship

UPDATED 20151221 14:55:28

This offers an individual who is building skills and knowledge in customer service or those who want recognition for what they currently do in a customer service role. This apprenticeship trains you to provide excellent customer service, and can be applied to hundreds of job roles across many different sectors. Most customer service apprentices work in retail, financial services, call centres, hospitality, or sport and recreation.

Course information

Name: Customer Service Apprenticeship Qualification title: Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment By interview Awarding City & Guilds of London Institute Created 20151221 14:55:28 Updated 20151221 14:55:28

Entry requirements

None Equipment required None

Provider

SANDWELL TRAINING ASSOCIATION LIMITED
sharon.green@sandwelltraining.com
01384 566 981
http://www.sandwelltraining.com

Address

SANDWELL TRAINING ASSOCIATION
GRAINGER HOUSE CRADLEY ROAD Town: CRADLEY HEATH County:SANDWELL

Learning aims

Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law

Other courses

Life Drawing - Improvers Non regulated Community Learning provision, Crafts, Creative Arts and Design
Kent Training and Apprenticeship Service / Kent Adult Education (Community Learning and Skills)
Sittingbourne
BTEC EXTENDED DIPLOMA TRAVEL & TOURISM - LEVEL 3 Extended Diploma in Travel and Tourism (QCF)
EXETER COLLEGE
EXETER
ECDL Extra Level 2 Certificate in IT User Skills (ECDL Extra) (ITQ) (QCF)
SOMERSET SKILLS & LEARNING
Taunton
Apprenticeship Advanced Marketing (Maybe Magazine) NVQ Diploma in Marketing (QCF)
Buckinghamshire Adult Learning
Aylesbury
Dip Travel & Tourism L2 Diploma in Travel and Tourism (QCF)
MidKent College
Gillingham
Counselling Skills Certificate in Counselling Skills (QCF)
GLOUCESTERSHIRE COLLEGE
CHELTENHAM