Customer Service Level 2 Certificate

UPDATED 20151211 11:28:19

The Level 2 in Customer Service will help you to gain skills for your chosen career: * To build your confidence and your sense of achievement * To gain a better understanding of your customers and what they want * To make the right impression * To be aware of the policies and legislation which effect the delivery of good customer service This course can lead to Level 3 in Customer Service **Course fee: #650 Credits: 28 ** Full funding may be available for eligible learners

Course information

Name: Customer Service Level 2 Certificate Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment Portfolio Awarding Oxford Cambridge & RSA Examinations Created 20151211 11:28:19 Updated 20151211 11:28:19

Entry requirements

See course description for information Equipment required See course description for information

Provider

Reading Borough Council
thecroteam@reading.gov.uk
3458420012
http://www.newdirectionsreading.ac.uk

Address

South Centre
330 Northumberland Avenue Town: Reading County:Berks