The Diploma in Customer Service at Level 3 contains mandatory units and optional units which are selected based on your job role. You will study Functional Skills Maths and English at Level 2 (exempt if you have achieved GCSE grades A* to C in the last 5 years).
Name: Advanced Apprenticeship in Customer Service (Level 3) Qualification title: Advanced Apprenticeship in Customer Service Qualification type: Apprenticeship Assessment You will develop an electronic portfolio of evidence against the requirements of the qualification. Evidence can be generated by observation of your workplace practice, witness testimonies, case studies or personal accounts of events. Online tests will be used to confirm your knowledge and understanding. Awarding - Created 20151210 11:19:53 Updated 20151210 11:19:53
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CENTRAL COLLEGE NOTTINGHAM
Further Education
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