This regulated qualification is suitable for learners wishing to improve their knowledge and skills in the importance of customer service including how to satisfy customers' expectations. It is designed for learners who deal with customers on a daily basis as part of their job role and is applicable to a variety of work environments.
Name: Diploma in Customer Service (QCF) Qualification title: Diploma in Customer Service (QCF) Qualification type: NVQ and relevant components Assessment Awarding Skillsfirst Awards Ltd Created 20151209 11:49:01 Updated 20160928 12:22:26
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NOTTINGHAMSHIRE TRAINING NETWORK
n/a
http://www.ntn-wbl.org.uk/
Mansfield Business Centre
Ashfield Avenue
Town:
Mansfield
Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law