Maintenance of a safe, hygienic and secure working environmentGive customers a positive impression of yourself and your organisationWorking effectively as part of a hospitality team and a selection of optional units of which some examples are listed below:Deal with arrival of customersDeal with bookingsPrepare customer accounts and deal with departuresDeal with communications as part of the reception functionProvide tourism information services to customers.
Name: Reception Front of House Intermediate Apprenticeship Level 2 Qualification title: NVQ Diploma in Front of House Reception (QCF) Qualification type: Assessment Assessment will be via a variety of methods e.g. observation in the workplace, discussions and assignments. Awarding City & Guilds of London Institute Created 20151208 09:50:14 Updated 20151208 09:50:14
To be advised by tutor. Equipment required To be advised by tutor.
DUDLEY COLLEGE OF TECHNOLOGY
Further Education
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The Broadway Town: DUDLEY County:West Midlands
Title: NVQ Diploma in Front of House Reception (QCF) Qualification: NVQ Diploma in Front of House Reception (QCF) Classification: Retail and Commercial Enterprise