Subjects you will study include:Mandatory units:Maintaining equipment and systems, preventative maintenance, remedial solutions, maintaining documentation and Health and Safety in the workplaceCreating an event driven computer programCustomer support provision, identifying customers requirements, improving support to customers, provision of help and advice, implementation of improvementsRepair centre procedures, using test equipment and diagnostic software, identify solutions for failures, dismantling and reassembling equipment, repairing equipmentNetworking principlesInstalling hardware and software into networked systemIdentifying network problems and apply remedial solutionsInstall and configuring equipment and operating systems testing and assembly of hardware, loading software components and selecting applying test procedures. The course will also cover work preparation and improving your maths and English skills
Name: ICT Systems Support City & Guilds Diploma Level 2 Qualification title: Diploma in ICT Systems Support (QCF) Qualification type: Assessment A mixture of online multiple choice tests and practical assessments.. Awarding City & Guilds of London Institute Created 20151203 11:46:05 Updated 20151203 11:46:05
You will be expected to provide your own stationery. The purchase of a small tool kit is essential for practical activities. Advice will be given at the start of the course. Equipment required You will be expected to provide your own stationery. The purchase of a small tool kit is essential for practical activities. Advice will be given at the start of the course.
DUDLEY COLLEGE OF TECHNOLOGY
Further Education
student.services@dudleycol.ac.uk
01384 363363
http://www.dudleycol.ac.uk
The Broadway Town: DUDLEY County:West Midlands
Title: Diploma in ICT Systems Support (QCF) Qualification: Diploma in ICT Systems Support (QCF) Classification: Information and Communication Technology