This qualification is ideal for those who have attained a basic understanding of consistent and reliable customer service and now wish to develop further. This is ideal for potential or newly appointed team leaders, supervisors and managers The customer service delivery could be face to face or by telephone. This qualification is highly regarded by employers (including contact centres)
Name: Diploma in Customer Service Level 3 Qualification title: Customer Service Qualification type: Apprenticeship Assessment Case studies, performance projects, short answer questions (workbook) practical projects, Direct Observations/oral questioning, Presentations, self-assessment, simulations, witness testimonies, professional discussions and examinations. Awarding NCFE Created 20151125 16:40:05 Updated 20170103 14:38:09
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TRAINING EVENT SAFETY SOLUTIONS LTD
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07939 075645
28 Queensbridge Town: Northampton