Conflict Management Level 2 Award

UPDATED 20151124 13:24:01

The Level 2 Award in Conflict Management helps staff to avoid and manage conflict within their work environment. This training course has been designed and created with conflict management specialists in the licensed retail sector to help people recognize incidents of workplace violence.

Course information

Name: Conflict Management Level 2 Award Qualification title: Award in Conflict Management (QCF) Qualification type: Assessment On successful completion of the course you will have the necessary skills to handle conflict in the workplace. The qualification awarded is the Level 2 Certificate in Conflict Management and it will enhance your communication skills improve self confidence and your ability to deal with conflict. Awarding Highfield Awarding Body For Compliance Created 20151124 13:24:01 Updated 20151124 13:24:01

Entry requirements

In order to pass candidates must answer correctly 23 out of the 30 examination questions. Equipment required In order to pass candidates must answer correctly 23 out of the 30 examination questions.

Provider

City of Oxford College
enquiries@cityofoxford.ac.uk
01865 550550
http://www.cityofoxford.ac.uk/

Address

Oxpens Road Town: Oxford County:Oxfordshire

Learning aims

Title: Award in Conflict Management (QCF) Qualification: Award in Conflict Management (QCF) Classification: Health, Public Services and Care

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