Level 3 NVQ Diploma in Contact Centre Operations

UPDATED 20151110 15:24:04

Level 3 Contact Centre Operations is ideal if you are working in a contact centre and have a great deal of technical skills and knowledge. You work with minimum supervision and have a good record of safety, fault correction and ensuring work meets the required standard.

Course information

Name: Level 3 NVQ Diploma in Contact Centre Operations Qualification title: NVQ Diploma in Contact Centre Operations (QCF) Qualification type: Assessment Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20151110 15:24:04 Updated 20151110 15:24:04

Entry requirements

None

Provider

Babcock Training
training@babcockinternational.com
0800 731 8199
http://www.babcockinternational.com/training

Address

33 Wigmore Street Town: London

Learning aims

Title: NVQ Diploma in Contact Centre Operations (QCF) Qualification: NVQ Diploma in Contact Centre Operations (QCF) Classification: Business, Administration and Law

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