This award consists of 4 mandatory units and 1 optional unit. Assessments are used to determine and confirm candidate progress and competence set against the national standards. An evidence Portfolio combined with formal observations are the assessment methods used to measure achievement.
Name: Diploma in Customer Service (QCF) - Level 2 Qualification title: Diploma in Customer Service (QCF) Qualification type: NVQ and relevant components Assessment Awarding City & Guilds of London Institute Created 20151104 16:22:51 Updated 20151104 16:22:51
None
PARAGON - SKILLS FOR INDUSTRY
enquiries@pgon.co.uk
0800 783 2545
http://www.paragonskills.co.uk
Station Approach
Ashley Road
Town:
BOURNEMOUTH
County:Dorset
Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law