The Edexel BTEC Level 1 Award Customer Service (QCF) is designed for people working in (or aspiring to work in, Customer Service realted roles). Learners taking this qualification can progress into employment or to further education/training, including qualifications such as their BTEC Level 2 Award/Certificate in Customer Service (QCF) and the BTEC Level 3 Award/Certificate in Customer Service. The BTEC Level 1 Award in Customer Service is a 10 credit and 60 Guided Learning Hours (GLH) consisting of 2 mandatory units providing a total of 10 credits.
Name: BTEC Customer Service Level 1 Award Qualification title: Award in Customer Service (QCF) Qualification type: Assessment Learners will have to generate portfolios, evidence relating to the criteria of each unit. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20151104 13:30:43 Updated 20151104 13:30:43
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Title: Award in Customer Service (QCF) Qualification: Award in Customer Service (QCF) Classification: Business, Administration and Law