Award in Customer Services Level 1

UPDATED 20151117 15:57:09

Please note that the £10 fee will be fully refunded on completion of all4 weeks attendance. A good introduction to customer service, if you are looking for a role in customer service, retail or hospitality then this is the course for you. Want to learn how to communicate with customers and how going the extra mile provides exceptional customer service then come along. During the course you will learn how to: Customer service behaviour and positive actions Communicating with customers verbally and in writing How to deal with customer complaints Going the extra mile Expand you skills and call the centre today on 01427 677277 to book your place. Does your CV highlight your transferrable skills? Need further help? Join our FREE weekly CV workshop to update your CV

Course information

Name: Award in Customer Services Level 1 Qualification title: Non regulated Community Learning provision, Preparation for Work Qualification type: Assessment Awarding Generic award - no awarding body Created 20151012 08:59:53 Updated 20151117 15:57:09

Entry requirements

None

Provider

Riverside Training Services Ltd
enquiries@riverside-training.org.uk
1427677277
http://home.btconnect.com/riversidetraining/

Address

Office Unit 2
First Floor, Britannia House Town: Marshalls Yard, Beaumont Street County:Lincolnshire

Learning aims

Title: Non regulated Community Learning provision, Preparation for Work Qualification: Non regulated Community Learning provision, Preparation for Work Classification: Preparation for Life and Work

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