This course is designed as an introduction to the skills needed for effective customer service in the workplace. The Certificate for Introduction to Customer Service also aims to teach students vital employability skills and personal development.
Name: E3 Introduction to Customer Service and Retail Qualification title: Certificate for Introduction to Customer Service (Entry 3) (QCF) Qualification type: Assessment Upon successful completion of this course, students can progress on to a Level 1 related course in customer service or business Awarding City & Guilds of London Institute Created 20150930 07:32:41 Updated 20150930 07:32:41
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North Hertfordshire College
Further Education
enquiries@nhc.ac.uk
01462 424242
http://www.nhc.ac.uk
Hitchin Centre
Cambridge Road
Town:
HITCHIN
County:Hertfordshire
Title: Certificate for Introduction to Customer Service (Entry 3) (QCF) Qualification: Certificate for Introduction to Customer Service (Entry 3) (QCF) Classification: Business, Administration and Law