The level 1 Award is an introduction to Customer Service qualifications, it is deisgned to meet the needs of young and adult learners who are either seeking employment or are already working in customer service roles, the qualification will include Applying legislation and procedure for customer service, creating a good impression to customers, the customer service experience.
Name: INTRODUCTION TO CUSTOMER SERVICE Qualification title: Award for Introduction to Customer Service (QCF) Qualification type: Assessment Awarding City & Guilds of London Institute Created 20150929 12:01:41 Updated 20160318 12:21:22
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REDCAR & CLEVELAND BOROUGH COUNCIL
Further Education
adult_education@redcar-cleveland.gov.uk
01642 771197
http://www.redcar-cleveland.gov.uk
Redcar & Cleveland House, Kirkleatham Street Town: Redcar County:Cleveland
Title: Award for Introduction to Customer Service (QCF) Qualification: Award for Introduction to Customer Service (QCF) Classification: Business, Administration and Law