Office Administration and Customer Service (Foundation)

UPDATED 20150918 12:16:15

Examples of units are: Meeting and welcoming visitors in a business environment; Handling mail; The use of office equipment; Dealing with customer queries, requests and problems; Using a telephone and voice-mail system; Functional Skills in English, Maths and ICT.

Course information

Name: Office Administration and Customer Service (Foundation) Qualification title: BTEC Certificate in Business Administration (QCF) Qualification type: Assessment The course will involve assessments, portfolio building and exams. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20150918 12:16:15 Updated 20150918 12:16:15

Entry requirements

None

Provider

CENTRAL COLLEGE NOTTINGHAM
Further Education
enquiries@centralnottingham.ac.uk
0115 914 6414
http://www.centralnottingham.ac.uk

Address

Maid Marian Way Town: Nottingham

Learning aims

Title: BTEC Certificate in Business Administration (QCF) Qualification: BTEC Certificate in Business Administration (QCF) Classification: Business, Administration and Law

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