Introduction to the administration industry and skills needed; Letter writing and templates; Effective customer service face to face and in writing; Awareness of minute taking skills; Filing techniques; Verbal and non-communication skills (face to face and over the phone); Basic IT Skills - Word processing and spreadsheets; Importance of data protection; Effective team working skills.
Name: Business Administration - Introduction to Qualification title: Non regulated Community Learning provision, Administration Qualification type: Assessment There is no exam, written course task work will be completed throughout the course. Awarding Generic award - no awarding body Created 20150918 12:15:48 Updated 20150918 12:15:48
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CENTRAL COLLEGE NOTTINGHAM
Further Education
enquiries@centralnottingham.ac.uk
0115 914 6414
http://www.centralnottingham.ac.uk
Maid Marian Way Town: Nottingham
Title: Non regulated Community Learning provision, Administration Qualification: Non regulated Community Learning provision, Administration Classification: Business, Administration and Law