Advanced Apprenticeship in Automotive Customer Service (Level 3)

UPDATED 20150918 12:15:40

Modules include: Understanding Customer Service within the Automotive Industry; Organise the Promotion of Services / Products to Customers in the Automotive Industry; Improve Customer Service Delivery within the Automotive Industry; Use Dealer Management Systems (DMS) Relevant to the Automotive Industry; Plan, Organise and Control Customer Service Operations in the Automotive Industry; Monitor and Resolve Customer Service Problems in the Automotive Industry; Promote Continuous Improvement in Customer Service within the Automotive Industry; Health and Safety; Functional Skills English and Maths.

Course information

Name: Advanced Apprenticeship in Automotive Customer Service (Level 3) Qualification title: Advanced Apprenticeship in Automotive Customer Service (Level 3) Qualification type: Assessment For each module you will need to complete course work, written assignments, practical assessments, online tests and work based observations. Awarding - Created 20150918 12:15:40 Updated 20150918 12:15:40

Entry requirements

None

Provider

CENTRAL COLLEGE NOTTINGHAM
Further Education
enquiries@centralnottingham.ac.uk
0115 914 6414
http://www.centralnottingham.ac.uk

Address

Maid Marian Way Town: Nottingham