Automotive Customer Service Advisor

UPDATED 20161111 09:48:42

This 6 week residential training programme, graded as Outstanding by Ofsted, is spread over 2 years. Learners attend the purpose built Toyota & Lexus Academy in Nottingham, and are accommodated at a local Hotel during the scheduled 1 week training blocks. The programme is a blend of manufacturer specific training and National qualifications. Apprentices will also achieve a Toyota Bronze Award qualification which leads onto further development and training within Toyota’s adult training curricula.

Course information

Name: Automotive Customer Service Advisor Qualification title: Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Course work Assignment Assessor Observation Exam Awarding The Institute of the Motor Industry Created 20150909 09:08:47 Updated 20161111 09:48:42

Entry requirements

Provided by Employer. Equipment required Provided by Employer.

Provider

TOYOTA(G.B.) PLC
christopher.cotterill@tgb.toyota.co.uk
01332283922
http://www.toyota.co.uk, www.toyota-apprenticeship.co.uk, www.lexus-apprenticeship.co.uk

Address

Toyota & Lexus Academy
Toyota Manufacturing UK Town: Burnaston County:Derbyshire

Learning aims

Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law

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