The Trade Business Services Intermediate framework at Level 2 has been designed to provide apprentices with the knowledge, skills and understanding they require to carry out their job role and support future progression within the sector. Apprentices taking this framework may train as an Administrator; Business Developer; Trade Counter Sales Assistant; Customer Service Supervisor; Warehouse Personnel; Sales Representative or a Designer (i.e kitchen or bathroom designer) within in a business-to-business environment usually trading out of depots/warehouses. This certificate qualification is typically used for the competency element of the apprenticeship for most of the job roles. Trade business refers to business-to-business selling, normally in bulk. Trade businesses do not sell to the public and are usually membership organisations. Typically, they are multi-channel and usually trade out of depots or warehouses. A significant proportion of trade will be conducted over the telephone and via the internet and not necessarily face to face. Consequently, job roles and functions may differ from those of staff within retail businesses. The Trade Business Services Apprenticeship framework provides for learners operating in a workplace where the product and services offered are directed towards other businesses. Learners will typically be part of a team working with staff responsible for a variety of activities including stock control, ongoing sales, sales generation, account management or design services. This sector has traditionally recruited staff with low or no directly relevant skills. It is a sector that has met growth through the development of in house training programmes in the absence of any externally recognised framework. This qualification builds on the established good practices in the sector but also provides rigour and a starting point for all existing employees and new apprentices to attain.
Name: Apprenticeship in Trade Business Services Qualification title: Certificate in Trade Business Services (QCF) Qualification type: Apprenticeship Assessment Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20150827 17:33:21 Updated 20170130 09:04:36
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Title: Certificate in Trade Business Services (QCF) Qualification: Certificate in Trade Business Services (QCF) Classification: Retail and Commercial Enterprise