Would you say that you are a people person? Do you enjoy speaking to and helping customers? Customer service is important in every job and the best customer service people are often the most successful. You will learn how to deal with customers resolve problems and provide the best service possible. There are so many different jobs that require excellent customer service skills that this Apprenticeship could be a springboard to a great career.
Name: Customer Service Qualification title: BTEC Diploma in Customer Service (QCF) Qualification type: Assessment An assessor will visit the apprentice regularly in the workplace. The apprentice will attend college to complete Functional Skills in English and Maths if applicable. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20150814 13:22:26 Updated 20150814 13:22:26
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City of Bristol College
Further Education
enquiries@cityofbristol.ac.uk
0117 312 5000
http://www.cityofbristol.ac.uk
PO Box 3158 Town: Bristol
Title: BTEC Diploma in Customer Service (QCF) Qualification: BTEC Diploma in Customer Service (QCF) Classification: Business, Administration and Law