Diploma in Customer Service

UPDATED 20150807 13:34:55

At Level 3, you are able to respond to customer issues at a strategic level, suggesting improvements to customer service strategy and helping in their implementation. You complete two core units: Demonstrate understanding of customer service; demonstrate understanding of the rules that impact on improvements in customer service At Level 3, you are able to respond to customer issues at a strategic level, suggesting improvements to customer service strategy and helping in their implementation. You complete two core units: Demonstrate understanding of customer service; demonstrate understanding of the rules that impact on improvements in customer service At Level 3, you are able to respond to customer issues at a strategic level, suggesting improvements to customer service strategy and helping in their implementation. You complete two core units: Demonstrate understanding of customer service; demonstrate understanding of the rules that impact on improvements in customer service

Course information

Name: Diploma in Customer Service Qualification title: Diploma in Customer Service (QCF) Qualification type: Other regulated/accredited qualification Assessment Interview / Initial Assessment Awarding NCFE Created 20150807 13:34:55 Updated 20150807 13:34:55

Entry requirements

Learners will be informed during the induction process if this is applicable Equipment required Learners will be informed during the induction process if this is applicable

Provider

Achievement Training Ltd
info@achievementtraining.com
01752 202266
http://www.achievementtraining.com

Address

Norwich Union House
2 St Andrews Cross Town: Plymouth County:Devon