Level 2 will suit you if you have some experience in customer service and are able to handle more difficult customers. You are looking to improve your own skills and become more involved in making improvements to your team's level of customer service.
Name: Diploma in Customer Service Qualification title: Diploma in Customer Service (QCF) Qualification type: Other regulated/accredited qualification Assessment Interview / Initial Assessment Awarding NCFE Created 20150807 13:34:55 Updated 20150807 13:34:55
Learners will be informed during the induction process if this is applicable Equipment required Learners will be informed during the induction process if this is applicable
Achievement Training Ltd
info@achievementtraining.com
01752 202266
http://www.achievementtraining.com
Norwich Union House
2 St Andrews Cross
Town:
Plymouth
County:Devon
Title: Qualification: Classification: