This programme is suitable for those who wish to seek employment in the contact centre industry and is designed to enhance learners work and life skills. Whether their focus is on an inbound, outbound or back office role it will develop the essential skills necessary to work effectively in a customer service environment.
Name: Get Ready for .... Contact Centre Qualification title: Certificate in Employability Skills (QCF) Qualification type: Assessment Awarding NCFE Created 20150806 13:07:02 Updated 20150806 13:07:02
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Sunderland College
Further Education
informationservices@sunderlandcollege.ac.uk
0191 5116000
http://www.sunderlandcollege.ac.uk
Bede Campus
Durham Road
Town:
Sunderland
Title: Qualification: Classification: