Level 3 Diploma in Customer Service

UPDATED 20150721 10:33:06

This qualification is available within our Intermediate Apprenticeship in Customer Service. It will offer apprentices the opportunity to develop their skills in customer service including telephone techniques, dealing with customers face to face, customer complaints, using email etc.

Course information

Name: Level 3 Diploma in Customer Service Qualification title: Diploma in Customer Service (QCF) Qualification type: NVQ and relevant components Assessment E-portfolio Awarding Highfield Awarding Body For Compliance Created 20150721 10:33:06 Updated 20150721 10:33:06

Entry requirements

Provided Equipment required Provided

Provider

Oldham Engineering Group Training Association Limited (The)
info@otctraining.co.uk
0161 624 5360
http://www.otctraining.co.uk

Address

Lees Road Town: Oldham

Learning aims

Title: Qualification: Classification:

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