Assessment will be undertaken through observation in the workplace, use of other assessment methods will be agreed on an individuals needs and requirements.
Name: Certificate in Customer Service NVQ OCR Level 2 Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment Awarding Oxford Cambridge & RSA Examinations Created 20150720 11:28:08 Updated 20150720 11:28:08
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Kent Training and Apprenticeship Service / Kent Adult Education (Community Learning and Skills)
adult.education@kent.gov.uk
0845 606 5606
http://www.kent.gov.uk/adulted
Head Office
College Road
Town:
Sittingbourne
County:Kent
Title: NVQ Certificate in Customer Service (QCF) Qualification: NVQ Certificate in Customer Service (QCF) Classification: Business, Administration and Law