This nationally recognised qualification proves you can deliver customer service to a required standard. Available as a level 2 certificate, the training is designed to teach you simply how to make the right impression with customers, get a better understanding of what your customers really want and build confidence in your ability
Name: OCR Level 2 NVQ Certificate in Customer Service (QCF) (OCR) Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment As you do your learning, you'll collect a portfolio of work that shows you have the skills and knowledge that you need. Awarding Oxford Cambridge & RSA Examinations Created 20150717 08:14:09 Updated 20150717 08:14:09
If you choose to learn at one of our centres then you can use our computers free of charge. If you’d prefer not to learn at a centre then your computer will need to match certain specifications to run our courses. To understand more about the different specifications your computer will need to run our courses, visit http://wwwlearndirect.com/help/techspecs/. Equipment required If you choose to learn at one of our centres then you can use our computers free of charge. If you’d prefer not to learn at a centre then your computer will need to match certain specifications to run our courses. To understand more about the different specifications your computer will need to run our courses, visit http://wwwlearndirect.com/help/techspecs/.
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Title: NVQ Certificate in Customer Service (QCF) Qualification: NVQ Certificate in Customer Service (QCF) Classification: Business, Administration and Law