This course offers a broad curriculum in communication skills, dealing with internal and external customers in regard to queries, requests, problems, complaints, both face to face and over the telephone.
Name: Level 2 Apprenticeship in Customer Service Qualification title: Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Awarding City & Guilds of London Institute Created 20150702 12:55:39 Updated 20161128 12:08:35
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Barnardo's
ETS@barnardos.org.uk
0800 008 7005
http://www.barnardos.org.uk/
Barnardo's
HEAD OFFICE TANNERS LANE
Town:
ILFORD
County:REDBRIDGE
Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law