You will work towards the Level 2 Certificate in Customer Service and also Functions Skills in Maths and English if you do not have these at the desired Level. You will also gain an Award in Employer Rights and Responsibilities and Personal Learning and Thinking Skills alongside the Technical Certificate in Customer Service.
Name: Level 2 Diploma In Customer Service QCF Qualification title: BTEC Diploma in Customer Service (QCF) Qualification type: Assessment You are continually assessed throughout your course by building a portfolio of your work, which contains your evidence of your competence in each area. Most assessments will be completed within the workplace. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20150701 14:19:28 Updated 20150701 14:20:41
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Newcastle-under-Lyme College
Further Education
info@nulc.ac.uk
01782 254212
http://www.nulc.ac.uk
Knutton Lane Town: NEWCASTLE County:STAFFORDSHIRE
Title: BTEC Diploma in Customer Service (QCF) Qualification: BTEC Diploma in Customer Service (QCF) Classification: Business, Administration and Law