This course consists of the following: Level 3 Catering & Hospitality Customer Service NVQ Keyskills/Functional Skills Technical Certificate Employment Rights & Responsibilities (ERR) Personal Learning & Thinking Skills (PLTS) Mandatory Units - Customer Service Foundations: Demonstrate understanding of customer service Demonstrate understanding of the rules that impact on improvements in customer service Please see our website for full unit options
Name: Level 3 Catering & Hospitality Customer Service Advanced Apprenticeship Qualification title: - Qualification type: Assessment You'll be visited regularly by one of ncn's professional assessors who will observe you and assess your portfolio of work. You may also be required to complete some written assessments. Awarding - Created 20150622 14:20:56 Updated 20150622 14:20:56
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NEW COLLEGE NOTTINGHAM
Further Education
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