This course consists of the following: 7 units, 2 are mandatory: Prepare yourself to deliver good customer service Provide customer service within the rules and 5 are optional, which will be selected to reflect the job role.
Name: Level 2 Customer Service NVQ Qualification title: - Qualification type: Assessment The assessment is in the form of: Observation Professional discussion Witness statements Questions and answers Personal statements Product evidence Awarding - Created 20150622 14:06:43 Updated 20150622 14:06:43
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NEW COLLEGE NOTTINGHAM
Further Education
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