The course consists of the following: Mandatory Units: (all units must be achieved) Unit A1 - Manage your own resources Unit B5 - Provide leadership for your team Unit D1 - Develop productive working relationships with colleagues Unit E5 - Ensure your own actions reduce risks to health and safety Optional Units: (2 units must be achieved) Unit C1 - Encourage innovation in your team Unit D5 - Allocate and check work in your team Unit D7 - Provide learning opportunities for colleagues Unit D8 - Help team members address problems affecting their performance Unit D12- Participate in meetings Unit F5 - Resolve customer service problems Unit F7 - Support customer service improvement
Name: Level 2 Team Leading NVQ Qualification title: - Qualification type: Assessment Observation, professional discussion, witness statements, questions and answers, personal statements and product. Awarding - Created 20150622 13:52:08 Updated 20150622 13:52:08
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NEW COLLEGE NOTTINGHAM
Further Education
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