This qualification is aimed at supervisors and first line managers, and is intended for those people who need to maintain and develop the effectiveness and efficiency of the operations for which they are responsible. The course consists of 3 or 4 units - detailed below.The autumn term course consists of: Resource planning. This unit is about identifying resource needs and assessing efficiency and effectiveness of resource use. Recruitment and selection. This unit is about identifying the need for staff, and the recruitment and selection process. Developing individuals and teams This unit is about identifying the development opportunities of individuals and teams to meet team and organisational objectives. Maintaining quality standards. This unit is about concepts of quality, the impact of quality and the measurement of quality in teams and organisations. The spring term course consists of: Personal development as a first line manager. This unit is about personal development and planning, work planning, relationship building and health and safety. Key areas include personal development planning, work plan priorities, and developing effective working relationships to achieve objectives. Meeting Stakeholder needs. This unit is about identifying, meeting and supporting stakeholder requirements. Managing and communicating information This unit is about the identification, selection and use of management communication techniques.
Name: Certificate in Management (CMI) Level 3 Qualification title: Certificate in First Line Management (QCF) Qualification type: Assessment The course is assessed by reports. Each unit is assessed by individual report. Awarding Chartered Management Institute (The) Created 20150617 11:24:06 Updated 20150617 11:24:06
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Richmond Adult Community College
Further Education
info@racc.ac.uk
020 8891 5907
http://www.racc.ac.uk
Parkshot Town: Richmond County:Surrey
Title: Certificate in First Line Management (QCF) Qualification: Certificate in First Line Management (QCF) Classification: Business, Administration and Law