Who is the course for? The course is for anyone who is employed in the Hospitality Industry who wishes to gain a professional qualification. The course covers all aspects of Health and Hygiene, Safety, communication with others and a wide variety of craft units in providing a maid or housekeeping service. What does the course cover? The course covers: 1. NVQ Level 2 in Housekeeping, achieving a minimum of 37 credits for the full qualification 2. Functional Skills Maths Level 1 3. Functional Skills English Level 1 4. Technical Certificates (online tests) The 4 components above need to be completed to obtain the full Apprenticeship qualification. The NVQ Level 2 Housekeeping logbook is made up of units each with a credit value. 37 credits need to be achieved for full Diploma qualification. The Mandatory units consist of: (All to be completed 11 credits) 101 Maintain a safe, Hygienic and secure working environment 104 Contribute to effective teamwork 264 Cleaning and servicing a range of housekeeping areas 666 Employment rights and responsibilities in the hospitality sector Optional units A: (Remaining 26 credits from this section) 137 Collect Linen and make beds 138 Clean windows from the inside 265 Use of different chemicals and equipment in housekeeping 266 Maintain housekeeping supplies 267 Clean, maintain and protect hard floors 268 Clean and maintain soft floors and furnishings 269 Provide a linen service 270 Carry out periodic room servicing and deep cleaning 201 Give customers a positive impression of yourself and your organisation 275 Maintain customer service through effective handover
Name: Intermediate Apprenticeship in Front of House Reception including Technical Certificate Qualification title: NVQ Diploma in Front of House Reception (QCF) Qualification type: Assessment Awarding City & Guilds of London Institute Created 20150603 15:25:36 Updated 20150603 15:25:36
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Brockenhurst College
Further Education
enquiries@brock.ac.uk
01590 625555
http://www.brock.ac.uk
Lyndhurst Road Town: BROCKENHURST
Title: NVQ Diploma in Front of House Reception (QCF) Qualification: NVQ Diploma in Front of House Reception (QCF) Classification: Retail and Commercial Enterprise