Contact Centre Operations Intermediate Level Apprenticeship

UPDATED 20150528 10:39:21

On this Apprenticeship you could be working in areas like sales, information retrieval or account management, or for public service advisors, e.g. for the NHS or Local Government. No matter where you end up, the same sets of skills will apply: you'll work the phones and computer systems; listen and communicate; solve problems; and work with a team in a fast-paced environment.

Course information

Name: Contact Centre Operations Intermediate Level Apprenticeship Qualification title: Generic code to identify ILR programme aims Qualification type: Assessment Continuous assessment throughout the course in the workplace, through the creation of a portfolio of evidence and a technical certificate. An assessor will visit your workplace regularly to assess your progress. Awarding Generic award - no awarding body Created 20150528 10:39:21 Updated 20150528 10:39:21

Entry requirements

None

Provider

GUILDFORD COLLEGE OF FURTHER AND HIGHER EDUCATION
Further Education
n/a

Address

3210535
Stoke Road Town: Guildford County:Surrey