The course involves the Certificate in Customer service QCF.Functional skills in Communication and application of number level 2. NVQ in Customer Service optional units from a range of units within a credit value. Students will get the opportunity to select the most relevant units based on their particular job role
Name: Customer Service Advanced Apprenticeship Qualification title: BTEC Diploma in Customer Service (QCF) Qualification type: Assessment 26 Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20150521 12:42:20 Updated 20150521 12:42:20
None Equipment required None
LEICESTER COLLEGE
Further Education
info@leicestercollege.ac.uk
0116 224 2240
http://www.leicestercollege.ac.uk
Abbey Park Campus
Painter Street
Town:
Leicester
Title: BTEC Diploma in Customer Service (QCF) Qualification: BTEC Diploma in Customer Service (QCF) Classification: Business, Administration and Law